No call centres, no script, no markup dressed up as service. Just the people who'll be valuing your piece, on the other end of the phone.
We deal in pre-owned watches, gold, and jewellery. Most of our work comes from people who've used us before, or been sent by someone who has.
When you ring us, you speak to the person who'll value your piece — not a switchboard. When you visit, the door is round the back of a real bench, not a glass-fronted office. That's the trade we wanted to keep.
We'll tell you what something is worth even if it means you walk out and sell it elsewhere. That's what brings the next person back.
Most of London's jewellery trade still passes through these few streets. The benches are next to each other, the testing kit is shared, and reputation gets around quickly — which is the point.
If we quote you wrongly on a piece, the dealer ten doors down will tell you. So we don't.
Come and find usIf we're buying from you, you'll see what we'd offer and roughly what we'd ask for it on the shelf. Same numbers we use internally. No mystery.
If a watch is missing papers and we can't verify the movement, it doesn't go in the case. If gold isn't acid-tested and weighed in front of you, we don't quote on it.
No call queue, no chatbot, no junior reading from a script. The number on the contact page is the number on the bench.
Send a photo, ring the bench, or pop by between 10 and 6.